For patients prescribed Decapeptyl® SR (triptorelin) in the UK

If you experience any side effects, talk to your doctor, pharmacist or nurse. This includes any possible side effect not listed within this website and the patient information leaflet in the pack.

You can also report side effects directly via the Yellow Card Scheme at http://www.mhra.gov.uk/yellowcard. By reporting side effects you can help provide more information on the safety of this medicine.

Privacy policy

Ipsen is committed to protect your personal data in accordance with applicable privacy and data protection laws, including the UK General Data Protection Regulation (UK GDPR), and other applicable local laws that regulate the storage, processing, access and transfer of personal data.

This Privacy Policy describes the ways in which Personal Information about individuals (“Users”) who use this website (the “Website”) may be collected, stored and used by Ipsen Ltd, 190 Bath Road, Slough, SL1 3XE (“Ipsen”), the data controller.

In order to be complied with any new regulation in the sector this Policy may periodically change, be modified, or otherwise updated without prior notification, therefore we invite visitors to consult this page periodically.

However, your Personal Information (as defined below) will always be handled in accordance with the Privacy Policy that was in effect at the time of collection.

1. Personal Information collected

Data provided voluntarily by the visitor

We do not collect any specific details from you to register to this site, however if you want to use the ‘ “Contact us” feature, then will collect some information about you.

You can use the “Contact us” tab to ask for further information about our product by requesting a call from one of our Representatives. We would ask you to complete the following fields for this purpose:

  • First name
  • Last name
  • Job title
  • Workplace address/affiliation
  • Email address

We will use this personal information to establish contact with you and respond to your enquiry.

Technical data

In their normal operations, the information systems and software used to make the Website function collect some personal data that is built in when using the site.

This data includes: IP addresses, the type of browser used, the operating system, the domain name and the address of web sites from/to which access/exit was made, information about the pages visited by users within the site, the time of access, how long was spent on each page, an analysis of the internal path and other parameters relating to the operating system and IT environment of the user.

Such technical data is gathered and used exclusively on an aggregate and anonymous basis and may be used to determine responsibility in cases of alleged IT/electronic offences causing damage to the Website.

This Personal Information does not directly identify you by name but could be used to identify that a specific computer or device has accessed the Website.

2. Use of Personal Information and Legal Basis

Your Personal Information will only be processed for the purposes of the legitimate interests pursued by Ipsen, namely having a better interaction with you as well as making the Website more useful for you, so your Personal Information may be used in order to:

  • Respond to your requests for contact;
  • Perform website analytics and measure website performance;
  • Track and monitor adverse events and other activities related to pharmacovigilance; and
  • Maintain the Website, including for security purposes.

Your Personal Information will not be sold, shared or otherwise distributed to third parties without your consent, except where we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

3. Personal Data recipients

For the purposes described in section 2, Ipsen may need to share your Personal Data with the following authorised third parties:

  • Ipsen and its affiliates;
  • Selected suppliers, service providers or vendors acting upon Ipsen’s instructions for website hosting, data analysis, order fulfilment, information technology and related infrastructure provision, customer service, email delivery, auditing, etc.;
  • Legal or administrative authorities: as required by applicable laws including laws outside your country of residence;

In any case, Ipsen will require that such third parties:

  • Commit to comply with data protection laws and the principles of this Policy;
  • Will only process the Personal Data for the purposes described in this Policy;
  • Implement appropriate technical and organizational security measures designed to protect the integrity and confidentiality of your Personal Data.

4. Personal Data Transfers

Ipsen is a global biopharmaceutical group with affiliates, partners and subcontractors located in many countries around the world.

For that reason, Ipsen may need to transfer your Personal Data to other countries, including from the UK to outside the UK or outside the European Economic Area, in countries which may not be regarded as providing the same level of protection as the UK

In cases that Ipsen needs to transfer Personal Data outside the UK or outside the European Union, it shall ensure that adequate safeguards, as required under applicable data protection legislation, will be implemented (including, notably, Standard Contractual Clauses, as applicable).

5. Term of retention of Personal Information

Your Personal Information is processed and kept for no more than 2 years from the latter: (i) its collection or (ii) the latest contact we have with you.

6. Security

Your Personal Information will be stored on secure servers and maintained as strictly confidential.

7. Your rights

You have the following rights regarding your information depending on the circumstances and applicable legislation:

Right What does this mean?
a. The right of access You have the right to obtain access to the information processed by Ipsen.
b. The right to rectification You are entitled to have your information corrected if it is inaccurate or incomplete.
c. The right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for Ipsen to keep using it. This is not a general right to erasure; there are exceptions.
d. The right to restrict processing You have rights to ‘block’ or suppress further use of your information in certain circumstances. When processing is restricted, Ipsen can still store your information, but may not use it further.
e. The right to data portability You have rights to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances.
f. The right to object  You have the right to object to certain types of processing, in certain circumstances.

 

If you would like to exercise any of these rights, please send us a Data Subject right request by completing this form.

8. Links From/To third party web sites

From the Website, you may be able to use links to go to other websites, you may also be directed to the Website by third parties.

The Data Controller declines all responsibility for any requests for and/or granting of personal data to third party websites and in relation to management of the authentication credentials issued by third party entities.

You should review the privacy policies of any third-party site before providing any information.

9. Cookies and similar technologies

This Website uses cookies and similar technologies (“cookies”), including third-party cookies.
Cookies are small data files which are placed on your computer, smartphone or other device. Cookies are stored on the hard disk of your device without any risk of damaging it.
When you enter the Website, you can:
• Accept the use of cookies; or
• Refuse the use of cookies; or
• Set your Cookies preference.
Please consult our Cookies Policy if you like to have more information.

10. How to contact us

If you have any questions or comments about this Privacy Notice, please feel free to email Ipsen’s Data Protection Officer at dataprivacy@ipsen.com.